Meet Evelyn Horne
Dental Consultant
A career coach once told me, if you think about what you really liked to do as a child and follow that path, it will lead to a career of enjoyment and fulfillment. As a child (as my Mom said), I liked to “boss people around.” I called it problem-solving. Now I did not get this tidbit of advice until I was well into my coaching career, but it did make me stop and think. I am lucky. Unbeknownst to me, I followed my childhood path and for me, it has led to enjoyment. I love what I do. Why? Because I build relationships and work side by side with my clients and their teams to enhance their lives. How great is that!!
– Evelyn Horne
With an extensive background in healthcare, business system development and operational management, Evelyn Horne has been helping dental practices throughout the Southeast grow their businesses for more than 25 years. With proven systems and strategic planning, she has helped dental practices achieve greater success.
Evelyn’s unique hands-on consulting style enables her to work closely with dentists and their staff to meet their short and long-term goals. Her work with dentists improves their lives – professionally, financially and personally.
Prior to founding her own full-service practice management consulting firm, Evelyn Horne Inc., Evelyn’s career has included financial consulting, strategic planning, development for hospital-based practices and staff management. Also a certified consultant in employment law compliance, Evelyn is a featured speaker at dental association meetings and a guest instructor in practice management at the Medical University of South Carolina School of Dentistry.
Meet Heidi Fingar, Coach
If variety is the spice of life then we all have different core personalities for a reason. Identifying and understanding how these personalities work together allows for joy and success in the workplace. This is my joy – helping teams work together, celebrating differences, and moving toward common goals while enjoying the ride. Team building, listening skills, goal shaping and productive interviewing are some of the strengths I bring to dental offices.
When I first started to see the power of personalities, I was newly married and struggling to understand why “the opposite with whom I was attracted to” was such a mystery. Studying personality tests, realizing our strengths and weaknesses as a couple, and then surrounding ourselves with people that make up for our weaknesses, brought us to respect and properly use these personality tests we have come to love.
– Heidi Fingar
Heidi Fingar has her Bachelor’s degree in Communication Studies and her Master’s degree in Public Health with an emphasis on Behavior Change. She is a wife, mother, grandmother, and author of her book, “God is in Your Full-Length Mirror.” She manages her husband’s busy dental office which grosses 1.3 million dollars each year with only one dental practitioner. Her hobbies include music, hiking and mentoring.
Meet Cheryl Davis, Insurance Specialist
I’ve always enjoyed a challenge. Instead of looking for a way out, I look for a way through. In every endeavor in my life, upon arriving at a plateau, I naturally reach for the next level of competence. The ever-evolving role of insurance in the dental profession has afforded me such challenge. I enjoy helping patients and dentists maximize their benefits from their insurance plans and contracts.
– Cheryl
Cheryl served in the Air Force at an early age. After completing her certificate in Dental Assistant Technical School, she began her career in dentistry as a Dental Assistant for eight years. While stationed in Germany with the Air Force, her ability to identify problems and implement effective process improvements lead her to being selected to manage the Orthodontic Flight Operations, along with managing 21 general dentists’ weekly production.
While serving in the Air Force Reserve, Cheryl has championed the insurance department of We Care Family Dentistry in South Carolina, working with over seven dental companies and their unlimited, changing plans and limitations. She has negotiated fee increases for in-network rates, tackled and organized the intricacies of secondary insurance and trained dental team members on the ins and outs of insurance eligibility, coverage books, and insurance reimbursement processing. With her attention to detail and “can do” attitude, she can teach most anyone how to “fill in the blanks” and work the organized systems she has created.
Meet Whitney Jackson, Coach
“You can have anything you want in life if you will just help enough people to get what they want.” – Zig Ziglar. This is a quote that I take to heart, and a driving force behind my commitment to ensuring exceptional experiences for dental staff and patients alike. I find helping others extremely rewarding and supporting dental practices in operating more efficiently and effectively is a win-win situation.
Whitney brings a wealth of knowledge and experience as a consultant having spent more than 13 years working in the dental industry. She possesses extensive surgical training in implant dentistry and bone grafting, enabling her to explain complex concepts in an easily understood manner. Through close collaboration with staff, Whitney identifies areas of opportunity and implements process improvements that create more streamlined and efficient practices. She is passionate about training staff and developing strategic plans that maximize effectiveness and cultivate lasting patient relationships. One area where she excels is supporting dental practices in gaining patient acceptance for complex treatment plans through clear communication and emphasis of value and quality results.
From initial assessments and plan development through staff training and improved scheduling, Whitney works with clients each step of the way in building a thriving practice that achieves established goals and objectives. She was recognized as Rep of the Year in 2015 at her previous employer, a multi-national dental company, and holds a bachelor’s degree from UNCC. Whitney is a true Charlottean and enjoys working with practices throughout North and South Carolina. In her free time, she enjoys spending time with friends, tackling Pure Barre, traveling, and exploring fine dining.